HAPPY CITY® parking

Your safety, other people and surroundings are our priority together with correct parking with Happy City. As a Norwegian company, safety and people are our first and highest priority!

Download App from App Store Download App from Play Store

HAPPY CITY® parking fence

  • Your safety, other people and surroundings are our priority together with correct parking with Happy City®. As a Norwegian company, safety and people are our first and highest priority! SparkPark has launched the new and patented system Happy City® that organizes parking of electric scooters to designated parking spaces, optimizing micromobility in cities. Electric scooters that lie on the pavement and block the way for pedestrians, lying in flower beds, or are floating at the bottom of the river, etc. Does it sound familiar? The Happy City® solution is designed to solve this problem. Happy City® is a solution with patented IoT technology that makes it possible to identify whether an electric scooter is parked within a marked parking zone for electric scooters.

  • HAPPY CITY AI PARKING FENCE

    • Small electrical vehicles will always be placed on the same spots
    • The user will always know where to find them
    • Small electrical vehicles will never more be an obstruction on public space
    • Zero tolerance for misplaced vehicles

  • • AI controlled extension of the parking area
    • Happy City® scales up and down gradual as needed
    • Adjusting the parking space area smoothly, based on the numbers of units parked at any time.
    • Ensures that the vehicles always are placed as close as possible to Happy City®

HOW TO USE SPARKPARK

Happy City® parking
Park your e-scooter within the Happy City parking spot and end ride will be activated. Its easy and no need for education or pictures. Saving time and energy, and always ensure correct parking for everybody!

  • Download the app

    Downloaad the Sparkpark ap and register as e new user.

  • Find a ride

    Find a scooter on the street or locate one using the map in your Sparkpark app.

  • Unlock with the app

    Use the SparkPark app and QR-code to unlock the scooter and start your ride!

  • Follow safety rules

    Always follow the traffic rules. Use bike lanes and wear a helmet to stay safe when riding.

WHERE TO RIDE AND ENJOY SPARKPARK

To ensure that scooters is a service that users and society accept we need to get the parking under control. Without a parking system this green micromobility will not be able to exist in the cities with other form of transport and pedestrians. As well as respecting country-specific laws and learning the basics, safe scooter riding is all about being mindful of your surroundings when you’re on the move. One thing to keep in mind is that cities typically have three designated areas, each with their own scooter rules.

HAPPY CITY PARKING AREAS

Parking has never been more easy! These are the only areas where you’re allowed to park. You can not end the trip if you are not inside the Happy City area. If you do not park the scooter inside our system, the trip is not ended and your account will still be running and payment is not finished. The whole city is a No-parking Zone, and only inside Happy City parking spots are the only places to end the ride correctly.

SLOW ZONES

These are typically tourist or historic locations with a high density of people. We deliberately limit your scooter’s maximum speed in these areas to ensure that everyone can use the space safely.

NO-RIDE ZONES

These are areas where riding a scooter is prohibited at all times. This is for your safety, other inhabitants and surroundings.

OUTSIDE RIDING ZONE

It is against the rules to ride a Sparkpark outside the Zone. This is regulated by the authorities and operating area and your scooter will come to a complete stop.

RIDE SAFE WITH SPARKPARK

Your safety, other people and surroundings are our priority together with correct parking with Happy City. A ride with Sparkpark scooters is safe and our scooters are the newest. Here are some of our top safety tips for a safe ride! As a Norwegian company, safety and people are our first and highest priority!

Wear a helmet!

We advise bringing a helmet with you and wearing it while riding.

18+ only

We recommend waiting until you turn 18 to use Sparkpark. Riding in urban environment can be both tricky and dangerous. Make sure you know the rules of the road before getting on a scooter.

Be aware!

Check for traffic, surroundings, and pedestrians around you and start off slowly. Never text and drive.

Don`t drink and drive!

Never ride e-scooters while drunk or otherwise intoxicated. It is extremely unsafe for you and others, and it’s even considered a criminal act in most European countries. Driving a scooter while under the influence of alcohol or other substances is highly illegal and strictly prohibited. Doing so will result in a fine and/or your permanent blocking from using Sparkpark services.

Respect traffic rules

Follow streets signs and rules while riding.

Respect other citizens and user of the streets

Do not ride on pavements, use bike lanes when possible. Give way to pedestrians.

Only one person on one scooter

Do not put yourself and your friends in unnecessary danger. Always ride alone! It is both illegal and unsafe to ride a scooter with another person.

SPARKPARK SUSTAINBILITY

Sparkpark is built on a vision of cities made for living, free from noise and pollution. But without a functional parking solution this micromobility will not be able to exist with other forms of transport, this is our DNA. We are a partner for cities and communities to champion a transition towards shared, multimodal and zero-emission mobility.

Contact SPARKPARK

SUPPORT

Our support is available 24/7 at support@sparkpark.no and through the Help section in the app. The fastest way to get support is by contacting our 24/7 customer service by email or through the Help section in the app.
Phone support: However, in urgent help please call our phone support:
+47 92 04 92 00

PRESS
For requests concerning press related topics, email press@sparkpark.no

SAFETY CHECK BEFORE A SPARKPARK RIDE

Carry out a thorough check of the scooter before starting a ride. You can also receive a push message before the ride to check that the scooter is in good condition and safe.
Please make sure that the:

• Tyres are in good condition and have sufficient pressure in them
• Brakes are working properly
• Throttle works and you’re able to accelerate
• Battery has enough charge to cover your trip
• Scooter has no obvious damage and doesn’t produce strange sounds when you start.
Wear a helmet

Always wear a helmet no matter the length of your ride. More than 90% of accidents are head-related injuries — wearing a helmet is an easy way to help prevent serious injury.

Acceleration

To start, gently kick off from the ground to engage the scooter motor and simultaneously push the ‘go’ button located on the right handlebar. Pressing the ‘go’ button gradually increases your speed. Holding the handlebars with both hands will help you maintain your balance.

Brake

To stop the scooter, press the brakes on one or both of the handlebars. Brake gently to avoid sudden, dangerous stops and potential injuries.

Bell

The bell is located on the scooter’s left handlebar. Use the bell if you want to alert another rider or pedestrian that you’re approaching.

ABOUT SPARKPARK

Sparkpark is a Norwegian company serving the global market with green technology. Our product portfolio consists of Happy City®, an IoT solution for parking of micromobility vehicles and a fleet of electric kickscooters and electric bikes

SPARKPARK VEHICLES

STATE OF THE ART AND SAFEST VEHICLES

RIDE SAFE WITH SPARKPARK

Your safety, other people and surroundings are our priority together with correct parking with Happy City®.
A ride with Sparkpark scooters is safe and our scooters are the newest. Here are some of our top safety tips for a safe ride!
As a Norwegian company, safety and people are our first and highest priority!

Wear a helmet!

We advise bringing a helmet with you and wearing it while riding.

18+ only

We recommend waiting until you turn 18 to use Sparkpark. Riding in urban environment can be both tricky and dangerous. Make sure you know the rules of the road before getting on a scooter.

Be aware!

Check for traffic, surroundings, and pedestrians around you and start off slowly. Never text and drive.

Don`t drink and drive!

Never ride e-scooters while drunk or otherwise intoxicated. It is extremely unsafe for you and others, and it’s even considered a criminal act in most European countries. Driving a scooter while under the influence of alcohol or other substances is highly illegal and strictly prohibited. Doing so will result in a fine and/or your permanent blocking from using Sparkpark services.

Respect traffic rules

Follow streets signs and rules while riding.

Respect other citizens and user of the streets

Do not ride on pavements, use bike lanes when possible. Give way to pedestrians.

Only one person on one scooter

Do not put yourself and your friends in unnecessary danger. Always ride alone! It is both illegal and unsafe to ride a scooter with another person.

Safety check before a Sparkpark ride

Carry out a thorough check of the scooter before starting a ride. You can also receive a push message before the ride to check that the scooter is in good condition and safe.
Please make sure that the:

• Tyres are in good condition and have sufficient pressure in them
• Brakes are working properly
• Throttle works and you’re able to accelerate
• Battery has enough charge to cover your trip
• Scooter has no obvious damage and doesn’t produce strange sounds when you start.
Wear a helmet

Always wear a helmet no matter the length of your ride. More than 90% of accidents are head-related injuries — wearing a helmet is an easy way to help prevent serious injury.

Acceleration

To start, gently kick off from the ground to engage the scooter motor and simultaneously push the ‘go’ button located on the right handlebar. Pressing the ‘go’ button gradually increases your speed. Holding the handlebars with both hands will help you maintain your balance.

Brake

To stop the scooter, press the brakes on one or both of the handlebars. Brake gently to avoid sudden, dangerous stops and potential injuries.

Bell

The bell is located on the scooter’s left handlebar. Use the bell if you want to alert another rider or pedestrian that you’re approaching.